iSales

The sales CRM, chapter by chapter

From a fresh enquiry to an enrolled, thriving student — six chapters, one lead record.

Chapter 01 · Find

Know who to call next, not just who's new

Every lead is scored on real behaviour — not just source. Once your closed-lead volume clears the data threshold, win probability ranks the queue for you, with the reasons attached.

Behavioural scoringWin probabilityQuality tiersIntent verificationNudges
app.isales.in/dashboard/leads
Aarav JoshiPlatinum91% win probability
Krishna ChatterjeeHot76% win probability
Anika PatelWarm41% win probability

Chapter 02 · Route

First response in minutes, not hours

Nine allocation strategies route a new lead to the right counsellor by capacity, skill, or product ownership, with an SLA clock running the moment it lands. Leads that go cold recycle back into the pool automatically.

Allocation engine (9 strategies)Speed-to-lead SLACapacity & working hoursRecycle poolSimulator
app.isales.in/dashboard/allocation

Allocation rule — Fresh CAT leads

Round robin
Load balancedactive
Skill match
Product owner
Capacity aware

SLA: first touch in 3 min

Feature spotlight

Try the allocation simulator

Pick a strategy and see exactly who a new lead would route to, before you ever change a live rule.

app.isales.in/dashboard/allocation/simulate
A new CAT lead would route to Priya Counsellor — next in rotation.

A recorded walkthrough is on the way — for now, this is the real interaction.

Chapter 03 · Engage

Meet students where they already are

WhatsApp, a conversational AI assistant, demo booking, and a personalised microsite per lead — all logged back to the same timeline your counsellors already work from.

WhatsApp inbox· coming soonConversational assistantDemo bookingBuyer micrositesVoice AI· coming soon
app.isales.in/dashboard/leads/aarav-joshi
Hi! Following up on your CAT enquiry — still exploring?
Yes, can we do a demo call this week?
Booking you in — check your inbox for the slot.

Chapter 04 · Guide

Give every counsellor your best rep's instincts

Playbooks and pitch assist surface the right script and objection handling on the lead record itself — not a PDF nobody opens. Managers score real calls and set targets against the same data.

PlaybooksPitch assistNext best actionCall intelligenceTargets & leaderboards
app.isales.in/dashboard/leads/aarav-joshi

Playbook — First call script

✓Open with rapport
✓Confirm exam & timeline
3Address budget objection
4Propose EMI plan

Chapter 05 · Close

From payment link to enrolled in one flow

Generate a Razorpay payment link or a proposal straight from the lead, automate the follow-up workflow around it, and watch the whole pipeline move on a live board your manager already trusts.

Payment links & RazorpayProposals & invoicesWorkflow automationPipeline viewsManager live board
app.isales.in/dashboard/live-board

New

24

Contacted

18

Payment link

6

Enrolled

11

Chapter 06 · Grow

The relationship doesn't end at enrolment

Attendance, mock scores, and login gaps from iVerse roll up into a green/amber/red health score per student — driving upsell, retention, and referral workflows automatically.

Student healthUpsell / next-attempt triggersReferral asksCross-exam suggestionsLifecycle workflows
app.isales.in/dashboard/leads/aarav-joshi

Enrolment health

Aarav Joshi Green
Priya Nair Amber
Rohan Iyer Red

Dashboards

Reports that explain themselves

CEO overview

app.isales.in/dashboard

New leads (MTD)

412

Conversion rate

18%

SLA compliance

94%

Root Cause Engine

app.isales.in/dashboard/root-cause

Conversion dropped 6pp this week. Drilling in:

  • ↳ Meta Ads source: -11pp
  • ↳ Organic / referral: +2pp
  • ↳ IPMAT product: -4pp

Customer story

iQuanta runs its full sales pipeline on iSales

From first enquiry to enrolment across CAT, IPMAT, and more — allocation, scoring, call logging, and payments in one system.

Read the story →

Integrations

Fits into how leads already reach you

Telephony

VOX (built-in)· coming soon

Communication

WhatsApp via Bluck· coming soonGmail· coming soonOutlook· coming soon

Payments

RazorpayPayU· coming soonCashfree· coming soon

Lead sources

Meta Lead Ads· coming soonGoogle Ads· coming soonShiksha / CollegeDunia· coming soonWebsite forms

Custom

Public APIWebhooksGoogle Sheets· coming soonCSV importSFTP· coming soon

Trust

Explainable AI

Every score, probability, and suggestion comes with its reasons — logged, not a black box.

Consent, captured

Every form and ingest point records consent; DND is checked before any call or SMS goes out.

Human authority, always

AI suggests — a person decides. Every AI-driven action has a per-org off switch and a human override.

FAQ

Questions counsellors and CEOs actually ask

We haven't published fixed pricing yet — plans depend on team size and which modules you need. Book a demo and we'll walk through pricing for your team directly.

See it on your own leads

A 30-minute walkthrough with your own product, batches, and team structure — not a canned demo.